1. About this policy
This policy is for people in Washington State and Nevada. It explains how P2 Reserve LLC ("Bearing Life," "we," "us," or "our") handles "consumer health data" as Washington's My Health My Data Act and Nevada's consumer health data law define it, and how you can use the rights those laws give you. It sits alongside our Privacy Policy at https://trybearinglife.com/privacy.html, which covers everything else and goes into more detail. Where this policy and the Privacy Policy describe the same thing, they mean the same thing.
Bearing Life is an app for organizing and coordinating care for yourself and the people you care for. Much of what you add to it is health information, so we treat all of it as consumer health data under these laws.
2. The consumer health data we collect
- Health records you add for yourself and the people you care for: medicines (drug, dosage, prescriber, pharmacy, refill dates and schedule), supplements and vitamins, health conditions, surgeries and procedures, medical equipment and supplies, height and weight, allergies, blood type, immunizations, free-text medical notes, and notes on how to help a person.
- A person's care details and wishes: their preferred hospital (its name, address and phone number), what works for them (what calms them, what to say to them, what they dislike, what they love, and what they like to have nearby), their wishes about medical care, faith and after death, who the family says can make health choices for them, and whether a health care power of attorney is signed and where the original is kept.
- A person's talk board: the words and photos the family adds to it. The app says a tile's word aloud with the phone's own voice, and nothing is recorded.
- Appointments: the doctor, the place, the date, who is going, notes from a visit and questions to ask at one.
- Medicine times marked as given: who marked each one and when.
- Check-in answers: your answers to the weekly and daily check-ins (for example "Tired all the time", "Sad about a loss", how you slept, or how the person you care for is doing), the notes you add to them, the days you checked in, and the badges your check-ins earn. All of these are saved with your account. The app also keeps a short summary of each day on your phone, for up to a year, to show your patterns; it is encrypted and never sent to us.
- Documents and photos: medical and insurance documents you upload to the Vault, and photos you take with the scanner, such as a medicine label or an insurance card.
- What the app works out from your records: the Bearing Score and its snapshots, and each person's Emergency plan with its steps and progress.
- Precise location: one reading from your phone, taken only when you send a Crisis SOS alert and only if you have allowed location for the app.
- Ad results, only if you allow tracking when the app asks: that your phone installed the app, each time you open it, each time you leave it and how long you were in it, the technical notes Meta's software sends about itself, Android's install referrer (which link or ad led to the install), and that you started a trial or a subscription, a trial became a subscription, or a subscription renewed. The "Ad results" row in Section 3 of our Privacy Policy lists all of it. Because Bearing Life is a family health app, we list them here too.
3. Where it comes from
- From you, when you add records, upload documents, take photos, answer a check-in or use a feature.
- From people in your circle, when someone you invited adds or changes a record in a part of your circle you gave them.
- From your phone, for the location in a Crisis SOS alert and for the ad results above.
- From AI Scan, when you turn on the AI setting and scan a photo: our AI provider reads the photo and the app fills in what it read, for you to check.
- From the App Store or Google Play, through our subscription processor, for the trial and subscription events in the ad results above, and from Google Play for Android's install referrer.
4. Why we collect and use it
We collect and use consumer health data only for the purposes below. All but the last provide the service you ask for, with the consent you give when you create your account. The last is not needed for the service and has its own consent:
- storing, organizing and syncing your family's care information across your devices and with the people you invite;
- reminders, the Bearing Score, Emergency plans, the ER card, the Care summary and Crisis SOS alerts;
- reading the photos you scan with AI Scan, only when the AI setting is on;
- keeping the app and your account secure, preventing fraud and abuse, and fixing problems;
- meeting our legal obligations; and
- only if you allow tracking when the app asks, which is a separate consent: the ad results, used to see which of our ads lead people to install Bearing Life and start a trial or subscription, and used by Meta to measure and deliver our ads.
We do not sell consumer health data. We do not use anything you add about yourself or your family for advertising, and we do not set up geofences around places where people get health care.
5. Who we share it with
Processors handle consumer health data for us, under contract, and only on our instructions:
- Supabase, our backend, stores and syncs what you add.
- Anthropic, our AI provider, receives the photo you scan with AI Scan, only when the AI setting is on.
- Expo, Apple and Google deliver notifications. An emergency alert carries first names and the words that the person needs help, never their health details.
- Resend delivers an emergency alert by email when a circle member cannot be reached by push, with the same words.
- RevenueCat, our subscription processor, handles your trial and subscription events and, only if you allow tracking, sends them to Meta for us. If you stop allowing tracking, or sign out or switch accounts in the app, the app clears Meta's ID from RevenueCat, with the exceptions in Section 12 of our Privacy Policy. On iPhone, the advertising identifier and related details the app already gave RevenueCat stay on that record, because the app has no way to clear them.
- PostHog, our product analytics provider, receives the setup milestones, setup progress and feature use described in Section 3 of our Privacy Policy (such as whether you opened or saved a check-in, never your answers or notes), and your subscription events from RevenueCat, joined to your account ID, whatever your answer to the tracking question. Never names, document titles, file names or health information.
- Discord, a private channel for the founders, receives short notices of subscription events, such as the product, price, currency, store, trial status and cancellation reason, without who bought.
Third parties:
- People in your circle, whom you choose. They see the parts of the circle you give them, as described in Section 7 of our Privacy Policy.
- Meta Platforms, Inc., only if you allow tracking when the app asks: the ad results in Section 2. What Meta's software sends carries an ID it makes for your phone, your phone's advertising identifier where your phone permits it, the basic device, language and app information it attaches, and the IP address your phone connects from. If certain Meta features are on for our app, Meta's software can also use the other ad measurement tools listed in Section 3 of our Privacy Policy. What RevenueCat sends carries a hashed version of your account ID (before you have an account, of the random customer ID RevenueCat made for your phone), the ID Meta's software makes, the event's value and currency, the plan's product ID, an order ID RevenueCat generates, basic app and device information, the IP address when RevenueCat has one, whether tracking is allowed, and, on iPhone, your phone's advertising identifier and its identifier for vendors. Your account ID is a random code, not your email address. Never your name, email address, phone number, or anything you add about yourself or your family, and Meta's software does not read what you type. Meta may connect what it receives with what it knows about your activity on other apps and websites. If you do not allow tracking, Meta receives nothing from the app.
- OpenStreetMap Nominatim, a free public map service: the place text you type into an appointment or task location search, sent without any account information attached.
- Anyone you send something to when you tap Share on the ER card, the Emergency plan or the Care summary.
- Your phone's map app, when you tap Directions to a person's home or preferred hospital: the address opens in Apple Maps on iPhone, and in Google Maps on Android, in its app or on its website.
We do not share consumer health data with affiliates. We may also disclose it when the law requires us to, as described in Section 7 of our Privacy Policy.
6. Your rights
If you live in Washington or Nevada, you can:
- Confirm and get a copy. Ask whether we collect, share or sell your consumer health data, and get a copy of it.
- See who received it. Get a list of the processors and third parties we shared it with, with a way to contact them.
- Withdraw your consent. Stop us collecting or sharing it. In the app, you can delete any record, turn off the AI setting in Settings, under Privacy, and change your tracking answer: on iPhone, in your phone's Settings, then Privacy and Security, then Tracking; on Android, in the app's Settings, under Privacy, with "Share ad results with Meta". Changing your tracking answer stops new events from the app and, from RevenueCat, for the account you are signed in to. It does not reach an account you already left, including one whose session ended while the app was closed, unless you sign back in to it. On Android, signing back in is what clears it. Changing your answer cannot recall events already sent to Meta.
- Delete it. Delete your account in the app, under Settings, then Account, then Delete account, or ask us. Deleting your account deletes the consumer health data in the care groups you own, in our systems and at our backend provider; records you added to a circle that someone else owns stay with that circle. If you allowed tracking and ask us to delete your information, we also pass your request on to Meta when we still hold an identifier Meta can match; if we hold none, we tell you so. Your tracking answer belongs to your phone, not your account, so deleting your account does not change it: if it is still Allow, change it as described above. Some things stay, and Section 9 of our Privacy Policy describes them. For example, a deleted account can remain in a backup until that backup ages out, the app stores keep their own record of a purchase, our security audit trail stays and holds no health information, and events already sent to Meta stay with Meta under its own policies.
- Review and correct it. You can see and change most of your records yourself in the app, and you can ask us to correct anything you cannot change there.
We will not treat you differently for using any of these rights.
7. How to use your rights
Email info@trybearinglife.com from the email address on your account. If your account has no email address, tell us the phone number you sign in with. We confirm that the request comes from you, by confirming control of the account's email address or phone number, before we act on it. Someone you authorize can ask for you, with proof that you authorized them.
We answer within 45 days. If we need more time, as the law allows, we tell you within those 45 days and why.
Appeals. If we decline your request, you can appeal by replying to our decision or by emailing info@trybearinglife.com with the subject "Appeal". We answer an appeal within 45 days and tell you what we decided and why. If we deny your appeal, you can file a complaint with the Washington State Office of the Attorney General, or with the Nevada Attorney General's office.
8. Changes to this policy
If we make a material change to this policy, we update the date at the top and notify you within the app or by email to the address on your account.
9. Contact us
P2 Reserve LLC
Email: info@trybearinglife.com
Website: trybearinglife.com